Thank you for shopping at FreddyPazTours!

We offer refund and/or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Refunds

• You must submit clinical evidence, it is the only way to process a refund. If there is no clinical test, a change in your schedule or tour will be processed.

• To complete your return, we require a receipt or proof of purchase.

Changes and delays

If you need to change your tour, send us an email to freddypaztours@gmail.com or contact +57 304 6040802

• If you’ve done all of this and still haven’t received your refund, please contact us.